Online appointments can currently be made through the NHS Wales App for: Face to Face GP appointments, for your B12 injection, phlebotomy appointments, for your Asthma review, for your smear if you are due/overdue and for your depo injection.

Understanding the GP Appointments System: A Guide for Patients. 

For a more in depth guide to our appointment system please click here.

Doctor

Pre bookable routine appointments:  these can be booked up to 4-6 weeks in advance.  You do not need to ring at 08:30 in the morning to book a pre bookable appointment, you can ring us at any time during the working day, call in or send an e mail to routine.enquiriesw94001@wales.nhs.uk

You can request to book a telephone or a face to face appointment.

There are a limited number of face to face GP appointments available to book through the NHS Wales App.

On the day appointments:  these are available to book from 08:00.  These can be booked by phoning the surgery.  You can book a telephone or a face to face appointment.

Urgent Appointments: - If you need to be seen urgently please contact the surgery on the day. 

Under 16's Same Day Child Access:  All children under 16 years of age with an acute presentation will be offered a same day consultation (this may be via telephone).

Appointments are 10 minutes and for one person only.

Please note there are times when we have 4th year medical students from Liverpool University.

Practice Nurse

Pre-bookable appointments are available for our practice nurses and HCA up to 8 weeks in advance.  

Practice nurses can help / advise with the following:

They run their own surgeries in a specially equipped treatment room and can help/advise on a vast range of medical conditions: (This list is not exhaustive – ask at reception)

minor ailments, diabetes, asthma/respiratory , smoking cessation, family planning, immunisations / travel advice, ear syringing, dressings, removal of sutures, blood pressure checks, smear tests, diet and exercise advice, new patient checks.

Some appointments can be booked through the NHS Wales App: Phlebotomy, B12 injections, Asthma reviews, Smear (if you are due/overdue), Depo Injections.

Phlebotomist

Please contact the surgery to book an appointment for a blood test.  Please allow 2-3 days for your results to be returned.  Please ring after 2pm for your results.  You can also book your appointment for a blood test through the NHS Wales App.

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

You can also complete our appointment cancellation notification request form. This can only be used if your appointment has been arranged for more than 24 hours in advance (excluding weekends and public holidays). You can also text to cancel your appointment.

If you need help when we are closed

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling us before 11:00.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls

You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

We have a texting service which allows you to receive confirmation and reminders about your appointments.

We use Accurx Text messaging for patients to send photos to us, for patients to self book into certain clinics and for us to send health information/reminders to patients.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.

Complete our SMS Reminder Form

If you're planning to travel outside the UK you may need to be vaccinated against some of the serious diseases found in other parts of the world.

View the NHS Travel Vaccination Advice